Emergency information
24/7 Global Emergency Assistance is provided by Mondial Assistance, the largest travel assistance company in the world, with over 35 call centers in 28 countries.
- 1800 010 075
- Australia
- 1800 214 5514
- Canada
- 10800 611 0094
- China (North)
- 10800 361 0112
- China (South)
- 0800 905 823
- France
- 0800 182 7635
- Germany
- 00800 611 4107
- Greece
- 800 900 389
- Hong Kong
- 001 803 0612 195
- Indonesia
- 800 787 451
- Italy
- 0066 3386 1052
- Japan
- 0800 023 2683
- Netherlands
- 0800 778 103
- New Zealand
- 800 6162 187
- Singapore
- 0800 561 361
- Switzerland
- 001 8006 121 082
- Thailand
- 08000 289 270
- United Kingdom
- 1866 844 4085
- United States
For all other countries dial reverse charge ("collect") via the local operator : +61 7 3305 7499
When calling please be prepared with:
- Your name
- your policy number
- The nature of your problem
- The phone number of where you are
- The names and contact details of any hospitals or doctors you have visited
Suresave Travel Insurance is underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850, part of the Allianz Group which is one of the largest and most renowned insurance and financial service providers in the world.
Documents
Policy wording (PDS) »
We recommend you read the Product Disclosure Statement (PDS) carefully.
Online Policy Wording
Region Guide »
Please check the region guide when buying a policy to ensure you select the correct level of cover.
Ombudsman's Guide to Travel Insurance »
The Insurance Ombudsman's Guide to Travel Insurance
Forms (PDF)
You can download forms in A4 PDF format ready for printing.
Travel Insurance Waiver Form »
Travel Service Provider Update 25 May 2009
