Our team will help with medical problems, locating medical facilities, your evacuation home, coordination with embassies and keeping you in touch with your family.
for 24hr worldwide emergency assistance by phone
+61 2 9234 3113
(Alternatively, to call reverse charges, contact your local operator and ask to be connected to +44 20 7902 7995.)
When calling please be prepared with:
- Your name
- Your policy number
- The nature of your emergency
- The phone number of where you are
- The names and contact details of any hospitals or doctors you have visited
Emergency Assistance by telephone is usually the best way to let us help you. But in the event that this doesn't meet your needs there are other ways to get in touch.
by e-mail: firstname.lastname@example.org